Cannot Get Hold Of
<p>I have been trying to get hold of MTN Legal Department so that I can get my account statements to settle my account, however this is nearly impossible as I have been transferred so many times then the call just drops or they provide me with numbers that do not exist. They have also taken down messages for someone to phone me back and I have yet to hear from them. </p>
Good day Raymond Minnaar,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Raymond Minnaar,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********