JJ
Justin J
1 reviews | Active since May 2014
14 Jul 2015, 22:21
Cannot Get an Answer
For two weeks I have tried to Get through to 808.so.I can cancel my wife's contract. They are the only place who can help. No one answers...further more it keeps cutting me off....WHAT HELL IS WRONG!!!
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Jul 2015, 10:40Hello jreljones,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we faced some of our call centres were affected. The problem has since been resolved and our call centres are now operational.
Unfortunately I could not get hold of you on your number, ***. May you kindly provide us with the cellphone number of the contract line you would like to cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we faced some of our call centres were affected. The problem has since been resolved and our call centres are now operational.
Unfortunately I could not get hold of you on your number, ***. May you kindly provide us with the cellphone number of the contract line you would like to cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 10:40
Official
Hello jreljones,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we faced some of our call centres were affected. The problem has since been resolved and our call centres are now operational.
Unfortunately I could not get hold of you on your number, ***. May you kindly provide us with the cellphone number of the contract line you would like to cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that due to the industrial action that we faced some of our call centres were affected. The problem has since been resolved and our call centres are now operational.
Unfortunately I could not get hold of you on your number, ***. May you kindly provide us with the cellphone number of the contract line you would like to cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,