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gerard H
1 reviews | Active since Mar 2009
23 Mar 2019, 16:13
Cannot email or contact 1555
I need to check with the technical department what the outgoing mtnloaded server is as my emails are not getting received via Microsoft Outlook. I dialed 1555 from my pay as you go cellphone as my desktop is using the data bundle sim card. I was told that I cannot contact 1555. Thats MTN service.
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MTN South Africa's replyOfficial
25 Mar 2019, 09:03Good day Gerard
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
Your query has been escalated to the Data Support team. They will be in contact with you to assist with the email server query. Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
Your query has been escalated to the Data Support team. They will be in contact with you to assist with the email server query. Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply25 Mar 2019, 09:03
Official
Good day Gerard
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
Your query has been escalated to the Data Support team. They will be in contact with you to assist with the email server query. Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
Your query has been escalated to the Data Support team. They will be in contact with you to assist with the email server query. Warm regards, Jessica John Complaints Management Team
Best regards,