XP
Xandre P
1 reviews | Active since Nov 2013
01 Nov 2015, 06:58
Cannot contact Call Centre
I have been trying to get hold of MTN's call centre to stop the incessant spam that I receive via sms, ons 173 there is no option for call centre and on 808 option 3 neither. Can you please call me on ***
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Replies (1)
MTN South Africa's replyOfficial
02 Nov 2015, 11:34Hello xandre.duplessis,
We are truly sorry for the inconvenience caused and for the breakdown in service with trying to get through to our call centre.
In order to stop receiving the SMS Marketing information, you can simply dial *130*603# and your number will be immediately removed from our marketing data base.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service with trying to get through to our call centre.
In order to stop receiving the SMS Marketing information, you can simply dial *130*603# and your number will be immediately removed from our marketing data base.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply02 Nov 2015, 11:34
Official
Hello xandre.duplessis,
We are truly sorry for the inconvenience caused and for the breakdown in service with trying to get through to our call centre.
In order to stop receiving the SMS Marketing information, you can simply dial *130*603# and your number will be immediately removed from our marketing data base.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service with trying to get through to our call centre.
In order to stop receiving the SMS Marketing information, you can simply dial *130*603# and your number will be immediately removed from our marketing data base.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,