Cannot complain about service because there is NONE
<p>During their fabulous Cyber Monday special I sat at the MTN store in Somerset Mall for > 1.5 hours.. Only to leave without a satisfactory result and an extremely bitter taste in my mouth.</p> <p> </p> <p>If you at all can avoid doing business with this company (who's service delivery is WORSE than that of the South African Government) - DON'T DO BUSINESS WITH THEM.. You will definately be disappointed.</p> <p> </p> <p>While sitting in this terribly slow shop, countless people just simply "gave up".. Shouting - this is pathetic and storming out of the shop (so it is not just my personal opinion)..</p> <p> </p> <p>My story:</p> <p>After completely messing up my debit order last year (ie - trying to debit the account in the middle of the month and not at the end - like my instruction clearly states).. I moved to paying my account manually via EFT...</p> <p> </p> <p>Every month I get an SMS - Pay R******* etc which I then do at the end of the month... <br />After sitting in the queue for what seemed like forever, I came to the front (finally).. Then I get told , there is R200 "overdue" and now the cannot is being declined. No problem I say (I don't understand how it is possible to be overdue as I pay EXACTLY what you tell me to pay EVERY MONTH), but here is your money...</p> <p>Then I get told that it will only reflect on my account this NEXT DAY so you will not get the 50GB 'special' which is for 1 day only... But you have my money IN YOUR HAND - how can you say it does not reflect on my account - where is my money now???</p> <p>Needless to say I did not leave with a smile on my face, walked into a rival store (Cell C) - and walked out there with a data contract.. My other three contract will soon follow suit - been with MTN since I can remember, but it seems they just don't care about their customers .. Although I pay them >R2000 per month... Ridiculous....</p> <p> </p>