1 reviews | Active since Mar 2010
CANNOT CANCEL MY CONTRACT!
<p>I have sent emails - as was advised, have submitted online requests but cannot get anyone to action my request for my contract to be cancelled. I have been trying to cancel my contract for 3 months. I am no longer living in the country so am struggling to get someone to help me. MTN just continues to take off money out of my account monthly even though I have been trying for 3 months to get my contract cancelled. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,