Cannot cancel my contract

I am absolutely shocked that I cannot seem to cancel my contract. <br> Mon Aug 17 @4:51pm Contact Call Centre-10 mins Advised that I have to wait for the Cancellation department to contact me.<br> Sat Aug 22 @10:38am Contact Centre-16min Operator could not find any reference to my call on Mon. Escalated and insisted on getting a call back from Cancellations on Monday. Got ref number. <br> Mon Aug 24 @ 3:57pm. Again told there was no record of the escalation done on Sat. Got another ref number and told the cancellations dept would phone me before 5pm. Asked for supervisor. Told supervisor left at 4.<br> Mon Aug 24 @5:02pm 9 mins Informed that the cancellations dept is closed. Got another ref number. Was told I can phone the switchboard and ask for cancellations dept. <br> Tue Aug 25 @8:15am 18mins 45 secs. Phoned switchboard no, asked for cancellations. Got put through to call centre. Asked for Supervisor, was put on hold and cut off.<br> @ 8:35 Call Centre - speak to Orelio who refuses to listen and refuses to put me through to a supervisor. He unnecessarily got my blood boiling. Spoke to Danny Botha, sent me wrong quote.<br> 11 tweets, 2 FB msgs in between. No response! <br> Pls help me cancel!