Cannot access voicemail

Item: MTN South Africa
Rating: 2
Author: Firoz B

I see so many unanswered complaints on this website, I wonder if MTN will even look at my issue.<br> <br> I migrated from contract to pre-paid when the contract ended on 16th June.<br> I had to reset the voicemail. Now when I dial 100 I hear 3 beeps, and the call gets cut off.<br> I have spoken to 9 call centre agents (\service champions")"

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

07 Aug 2015, 11:18

Hello firozb,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards,
Makhanani
MTN Service Provider
REQ:***

Best regards,

MTN South Africa's reply07 Aug 2015, 11:18

Official

Best regards,

Cannot access voicemail

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