IP
Ilma P
1 reviews | Active since Dec 2015
12 Jan 2016, 10:33
Cancelling my contract
What a pathetic company MTN is. I wish they loose all their business. What happened to normal decent customer service??<br> The people they employ are clearly not loyal to their company and not bothered to help people at all.<br> I hate MTN!<br> Trying to migrate my contract to a pre-paid is proving to be a nightmare. Taking forever and no-one can tell me why. No one will even try to help or explain. Once my contract is finished, I am leaving them and will never look back or recommend them to anyone in the universe. <br>
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Replies (1)
MTN South Africa's replyOfficial
14 Jan 2016, 10:30Hello ILMAROUX,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that as per reference number *** the cell phone number 07*****229 has already been migrated to prepaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that as per reference number *** the cell phone number 07*****229 has already been migrated to prepaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply14 Jan 2016, 10:30
Official
Hello ILMAROUX,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that as per reference number *** the cell phone number 07*****229 has already been migrated to prepaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that as per reference number *** the cell phone number 07*****229 has already been migrated to prepaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,