Cancelling contract with MTN. Customer Care does not respond.

<p>Since January the 17th 2017 I have been trying to cancel my wife's internet contract with MTN since we have fiber now. According to their website it is possible with certain time limits. Offcourse those limits are way over now since it's about 2 months ago since I send my first email. I have not been using their internet since we have fiber. I have send MTN 3 emails with the request. All I get is an automated response with or with out a reference number and MTN will NEVER come back to you.I have no intention to call them and be waiting in the cue for hours and wasting my airtime. MTN you have a bad reputation. Customer Care: they don't know the meaning of the frase.</p>