Cancelling contract MTN

<p>I requested cancellation figures from MTN on the 7th Sept 2016 - followed up again via email ********** on the 14th and again on the 20th. Someone eventually called me back and advised that they provide me with the details. Guys we are now in 21 November i still did not hear anything from MTN. It seem like they are too busy putting out fires for all the fines they been receiving. This is mobile service provider is quickly loosing their grip in the market. One last plea to ease my pain and trauma of dealing with MTN...Can someone from your customer service provide me with the cancellation figures of my contract !!!!!! Hope thats loud enough and will fall on someones ear out there @ MTN...(Ref: ********** 515)</p>