CANCELLED CONTRACT TWICE AND STILL GET BILLED!!!

I have had two Data contracts (A***)<br> with MTN since 2011 and haven't upgraded. Last year July I cancelled it only to find out that the one was converted to prepaid and the other not cancelled and I was still billed for it.<br> <br> The I phoned to cancel the other one as well.<br> <br> I never check my MTN so what a surprise when I checked my bank statements to see that they are still deducting R154 for 2Gig of data per month!!!<br> It's ridiculous to say the least 2 Gig without a ****le is R109 per month so they just continue to rip me off.<br> <br> I phoned the contact centre again in January and I was assured that it is cancelled now and won't go off again...., 3 months later and it it still going off!<br> <br> It is pathetic service and when you complain you the customer are wrong!!<br> If you ask for a refund, no sorry you as the customer carries the responsibility!!<br> I will NEVER use MTN again!!!<br> They just don't care about you as the customer and some of the people are *********** and clearly unable to cancel a contract!<br>