1 reviews | Active since Mar 2009
Cancelled Contract, MTN wont let go
I wrote to MTN on Oct 20 asking them to please cancel my contract effective 30 Nov. Thandi Mbatha responded on Nov 4 acknowledging my cancellation.<br> <br> She demanded a reason because and I quote \we can't afford to loose your business"";16/01/04 17:21;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;913813;899415;15;2;0;0;0;0;2;NULL;NULL;NULL;16/01/03 16:14;16/01/03 14:25;Owner has bad attitude;***;Owner;***;Arrived at restaurant at 13:45 pm. Ordered starters and wine. was sour (graca ros?) Owner was informed, then tasted the wine and his response was that there was nothing wrong with the wine and grabbed the bottle and glasses from the table. Starters was delivered out of sync, some plates were cold, the others were 20 min late. We were informed that there was no butter to serve amd they were out of stock only to witness another table receiving butter that arrived 1 hour after us. This experience was terrible and will definately not return to this restaurant and will not refer anyone. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;736164;85;16;2;0;1;0;0;2;NULL;NULL;NULL;16/01/03 0:00;16/01/03 14:39;STILL WAITING RESPONSE REGARDING BILLING FAULT;8,31E+12;;***;I have a contract with Altech Autopage (for more than 5 Years already) <br> I see for the past 2 months that my Data usage is very high and now I have been informed that my 2GB data that was usually on my contract was removed on the 1st of July (which I don't know off) <br> <br> My balance when dialling this- also informed me every month that I still have data left and now I get an account of R2400 for data- but I still had data MB left. But Autopage is telling me that I don't have data and that vodacom's information is wrong and not up to date- Is this really my fault? <br> <br> I switched to a top up package now- and I received an SMS saying- \Your Vodacom 2GB recurring Data bundle has been de-activated on 30/11/2015.<br> Why would I get a message saying that my recurring data is only stopped now but Apparently it was done already?<br> I reported this on the 2nd of December already&I went into an Autopage store-BUT I haven't received ANY communication wrt this-after phoning Autopage&the outlet in the mall!<br> <br> This is ridiculous!"""
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that the matter has been referred to the retentions supervisory team for further assistance.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that the matter has been referred to the retentions supervisory team for further assistance.
Kind Regards
Siphumezo
REQ:***
