1 reviews | Active since Sept 2016
cancelled contract handed over part 3
<p>Well it's a new year and still NO response from MTN. I cancelled this contract almost 2 years ago now. I get smss and calls constantly by lawyers. This is the 3rd time I have tried to get through to this PATHETIC network. They don't answer calls, they don't answer emails and they don't respond to Hello Peter complaints. </p> <p>If you have a MTN contract and cancel it, keep all documents or correspondence of the cancellation for YEARS because these people clearly need money and will NOT cancel your contract.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***