1 reviews | Active since Sept 2016
Cancelled contract handed over?????????????
<p>I am resorting to this because MTN is pathetic.</p> <p>I cancelled my MTN account more than a year ago and now i am receiving calls and sms's about the account being handed over.</p> <p>Please look at your records! recordings etc.</p> <p>It is NOT my problem if you cant do your job!</p> <p> </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the mtn legal division for urgent attention. They will revert back to you.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the mtn legal division for urgent attention. They will revert back to you.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Obviously nothing has been done. Still receiving calls and sms's!
Well done MTN Well done!!
Obviously nothing has been done. Still receiving calls and sms's!
Well done MTN Well done!!
almost 2 months later!!!!!!!!
STILL getting SMS's, still getting calls!!!!!!!!!
This is an ex Nashua account!
Can someone SORT this OUT!!!!!!!!!!!!!!!!!!!!!!??????????????????????????????
FFS!
almost 2 months later!!!!!!!!
STILL getting SMS's, still getting calls!!!!!!!!!
This is an ex Nashua account!
Can someone SORT this OUT!!!!!!!!!!!!!!!!!!!!!!??????????????????????????????
FFS!