CANCELLED CONTRACT

MY CELL IS *** FOR LA MNCUBE . I CANCELLED MY CONTRACT IN FEBRUARY 2021 I DONT HAVE AN EXACT DATE BUT SURELY YOU DO HAVE MY RECORDING. I WAS SURPRISED WHEN YOU CONTINUED DEBITING MY ACCOUNT I REVERSED IT , I DECIDED TO CALL YOUR CALL CENTER ON THE 10/05 @11H09 TO FIND OUT WHAT IS HAPPENING I WAS TOLD MY CONTRACT WAS NEVER CANCELLED AND THEY WILL HAVE TO DEBIT THE AMOUNT OF R220.00 BEFORE YOU CANCEL MY CONTRACT , WHICH WENT OFF ON MY ACCOUNT ON THE 18/05/2021 . I CALLED ON THE 21/05/2021 10H16 TO CANCEL THE CONTRACT AGAIN , THE AGENT EVEN SAW THAT I CANCELLED IN FEB BUT IT WAS NOT SUCCESSFUL. I M SURPRISE THAT MY NUMBER HAS BEEN SUSPENDED AND I M OWING YOU EVEN HAVE A NERVE TO UPDATE ME ON CREDIT BUREAU THAT I M ON ARREARS . MAY YOU PLEASE RESOLVED THIS MATTER AS A MATTER OF AGENCY NOW I M TIRED OF CALLING YOU AND UPDATE MY STATUS ON TRANS-UNION . YOU CAN REACH ME ON ***