1 reviews | Active since Apr 2012
Cancelled contract but still paying!
<p>MTN is still deducting money from my account, for a contract that has not been active since 1 April 2017 and a number that has since been converted to pre paid. Why? </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that the number *** have been cancelled and the amount that was deducted from your account was the last amount because we debiting your account one month behind.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that the number *** have been cancelled and the amount that was deducted from your account was the last amount because we debiting your account one month behind.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike