AvdK
Andrew van der Knaap

1 reviews | Active since May 2017

21 May 2017, 21:11

Cancelled contract and still getting charged

<p>I canceled my contract in January and still getting money debited from my account. Two weeks ago I went into an MTN store for the second time and they advised me all was correct on my account and I reimbursed all outstanding fees. I am yet to be reimbursed any monies and I was sent another incorrect invoice today that will debit my account in the next few days.</p>

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Replies (2)
AvdK
Andrew van der Knaap's update22 May 2017, 15:11
Reviewer Update

Hi Alice,

Thank you for the feedback.

I canceled the contract in January and my account is still debited on a monthly basis.

Please can you advise when this matter will be rectified as I have been promised twice that my account is canceled and I will be reimbursed,

Regards

Andrew

AvdK
Andrew van der Knaap's update31 May 2017, 12:54
Reviewer Update

Hi Alice,

Still no word............please can you advise on the above message.

This is starting to become a bit ridiculous