PN
Paul N
1 reviews | Active since Mar 2011
21 Jan 2016, 13:20
Cancelled contract
I cancelled my MTN data contract on my IPAD as the contract period had come to an end. Stopped using the sim card. However somehow I still get an invoice for the monthly amount.....Doesnt MTN have a better way to make money?
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Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 16:05Hello Mr Actor,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The contract has been cancelled and the account will be credited, please allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The contract has been cancelled and the account will be credited, please allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply21 Jan 2016, 16:05
Official
Hello Mr Actor,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The contract has been cancelled and the account will be credited, please allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The contract has been cancelled and the account will be credited, please allow +-5 working days for the credit to reflect.
Kind Regards,
Alice van der Merwe
***
Best regards,