1 reviews | Active since Apr 2017

21 Apr 2017, 14:12

Cancellations of account

<p>i have been calling for 3 days now. I get promted to go to cancellations and then the phone rings and no body answers. I cannot cancel my account. MTN is running a racket, this is such a contravention of the CPA Act.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Apr 2017, 18:26
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike