PT
Phumelele T
1 reviews | Active since Nov 2013
08 Apr 2016, 09:04
Cancellation was requested in December
I took a contract with Auto Page in 2013 and last year December cancellation was requested and to my surprise MTN started loading airtime to my, when I queried this with Auto page I was told my number had been ported to MTN.<br> <br> I need to understand why MTN is continuing with a contract that had not been signed with them and cancelled.<br> <br> I need my number to be converted back to a prepaid.<br> <br> Cell number ***<br> <br> Contact number *** or *** <br>
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
10 Apr 2016, 22:26Hello Qhawe01,
We are sorry for any inconvenience caused.
We've perused the account (Blue Label Connect) and this number was activated on the 13th of March 2015 and is only set to expire on the 13th of March 2017.
We will suggest that you call 083 809 and/or email *** to request further assistance regarding the cancelling/prepaid migration you claim to have requested.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We've perused the account (Blue Label Connect) and this number was activated on the 13th of March 2015 and is only set to expire on the 13th of March 2017.
We will suggest that you call 083 809 and/or email *** to request further assistance regarding the cancelling/prepaid migration you claim to have requested.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply10 Apr 2016, 22:26
Official
Hello Qhawe01,
We are sorry for any inconvenience caused.
We've perused the account (Blue Label Connect) and this number was activated on the 13th of March 2015 and is only set to expire on the 13th of March 2017.
We will suggest that you call 083 809 and/or email *** to request further assistance regarding the cancelling/prepaid migration you claim to have requested.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We've perused the account (Blue Label Connect) and this number was activated on the 13th of March 2015 and is only set to expire on the 13th of March 2017.
We will suggest that you call 083 809 and/or email *** to request further assistance regarding the cancelling/prepaid migration you claim to have requested.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
