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cynthia M
1 reviews | Active since Jul 2015
20 Jul 2015, 18:29
Cancellation on the expired contract
my contract had expired on the 31/05/2015 and have battling to cancel the services as their line have been down or busy. Am gatvol with this service, Definitely am porting my number to another network provider. Cant stand this horrible service.<br> <br> and also i have another contract to expire on next month. Would someone please give call or working contact details , that works. I don't want to hold online for more than an hour.<br> <br> <br> Kind Regards<br> Cynthia
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Replies (1)MTN South Africa's replyOfficial
22 Jul 2015, 14:52Hello cynthia.mtsheni,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
Our system shows that 81 ***(N***) only expires on 2015-08-02 and
71 ***(A***) broadband will expire on 2016-04-24.
Please contact 808 for further clarification.
Regards
Lorraine
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
Our system shows that 81 ***(N***) only expires on 2015-08-02 and
71 ***(A***) broadband will expire on 2016-04-24.
Please contact 808 for further clarification.
Regards
Lorraine
MTN South Africa's reply22 Jul 2015, 14:52
Official
Hello cynthia.mtsheni,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
Our system shows that 81 ***(N***) only expires on 2015-08-02 and
71 ***(A***) broadband will expire on 2016-04-24.
Please contact 808 for further clarification.
Regards
Lorraine
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
Our system shows that 81 ***(N***) only expires on 2015-08-02 and
71 ***(A***) broadband will expire on 2016-04-24.
Please contact 808 for further clarification.
Regards
Lorraine
