1 reviews | Active since Apr 2015
Cancellation of subscription after the contract have ended
<p>I requested many months ago that they must cancell my subscription. I received a confirmation e-mail that it was done but they keep sending me an invoice and debit my bank account. Rference MTN Documents - N*** [#***5]</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please note that a billing query has been logged for investigation, reference number: ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please note that a billing query has been logged for investigation, reference number: ***.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***