cancellation of service useless

<p>In 2016 i cancelled my mtn data card</p> <p>6 months later I get a call from a recovery company saying I owe mtn, i was shocked</p> <p>recovery company tells me to go to mtn to do cancellation</p> <p>employee at mtn types into system account number - system says not found</p> <p>employee at mtn typres into system my id number - same thing</p> <p>What amazes me that in these 6 months mtn never once called me to find out why i was not paying</p> <p> </p> <p>Today I get a voice automated message saying that if I want to get discount and settle account I must press 1 to be link to a consultant - well that option does not even work</p> <p>I find MTN appauling that not once did they contact me instead they wait for my account to rock up - send recoveries company</p> <p>If MTN goes onto the records they will see I have not used any data as I was under impression service was cancelled</p> <p>MTN would also notice that since 2013 until 2016 I never defaulted on any payments</p> <p>So again I ask myself why on earth MTN did not contact me</p> <p>Now I am being told to cancel but non of my details exist on the system - how on earth can I cancel</p> <p>Extremely frustrated </p>