GD
Garth D

1 reviews | Active since Sept 2014

05 May 2015, 15:33

Cancellation of service and call centre not availa

I have 4 times today to call 808 customer service to cancel blackberry service as contract has expired and my daughter is using a Samsung wait for plus minus 20 minutes only to be cut off . This is bad service

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2015, 16:05
Official
Hello grdel,

Thank you for your post.

Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

According to our records the blackberry service has been cancelled.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Bronwyn
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