cANCELLATION OF MY CONTRACT!!!

I called the call center on the 06th May 2015 and spoke to Neo regarding the cancellation of my contract and he said an agent from the cancellation department will call me back, that never happened and I called again on the 08th May 2015 and spoke to a lady who told me the same thing.<br> I called again on the 13th and spoke to Yusuf and i explained to him that I want my contract to be cancelled and he said he will escalate to the relevant department and I should expect a call from them. He said no debit order will go through for the month of May 2015, the reference number for our conversation (***).I didn't receive any call and I called again on the 15th May 2015 and requested to speak to a supervisor and I spoke to Nathi Nkomo,He said he could see Yusuf's email to the cancellation department and he promised to call me back after checking on my account and he never called me back as promised.<br> I only received an sms that confirmed the cancellation of my insurance and airtime, smses and data bundles I had were reversed. I didnt have a problem with that I wanted the confirmation letter for my contract and till today the supervisor hasn't contacted me. The debit order debited!!