Cancellation of my Contract

<p>15/08/2016 i called mtn customer care to find out by when i must log my 30 day notice of cancellation of my contract, i was told to phone before 05/09/2016 as my contract expires on 05/10/2016</p> <p> </p> <p>01/09/2016 i called and logged my notice of cancellation (Ref: 2 ********** 0) was told i will receive an sms to confirm the cancellation has been processed, if i did not receive this sms i was told to call back on 05/09/2016 with my reference.</p> <p> </p> <p>05/09/2016 called back as i did not receive a sms. was told i dont need to cancel the contract only migrate the number to prepaid on the 05/10/2016</p> <p> </p> <p>05/09/2016 my husband went to mtn store and consultant stated we must come see him on 05/10/2016 to migrate the sim from contract to prepaid, no cancellation necassery</p> <p> </p> <p>08/09/2016 i get three email stating the following: Subject: Out of Contract Charges,</p> <p>Yello,</p> <p>Your 24 month promotional contract for mobile number ********** 73 is ending this month.</p> <p>Standard subs of R143.99 monthly will apply.</p> <p>Ts&Cs Apply.</p> <p> </p> <p>CANCEL MY CONTRACT. ON 30/09/2016 I WILL BE MAKING THE LAST PAYMENT AND WILL NOT PAY ONE MORE CENT OVER AND ABOVE THIS CONTRACT.</p> <p>I WANT FEEDBACK BY END OF THE DAY STATING MY CONTRACT IS ENDING ON 05/10/2016 AND I WILL NOT HAVE ANY ADDITIONAL CHARGES OR I WILL TAKE YOU TO COURT</p>