JL
Johannes L
1 reviews | Active since Oct 2012
22 Jul 2015, 12:23
Cancellation of MTN Contract
I posted on 30 June 2015 that I have been battling to cancel my MTN Contract as from July 2014. MTN responded on 08 Jul 15, ref ***. Up to date nothing has happened.<br> The mobile number in question is: ***. <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
29 Jul 2015, 14:19Hello johnwplombard,
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN, I understand the frustration that you endured in your attempt to have your cancellation processed. We apologise for any inconvenience caused.
We have submitted your request to the relevant team to assist.
Thank you
Regards
Michelle
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN, I understand the frustration that you endured in your attempt to have your cancellation processed. We apologise for any inconvenience caused.
We have submitted your request to the relevant team to assist.
Thank you
Regards
Michelle
MTN South Africa's reply29 Jul 2015, 14:19
Official
Hello johnwplombard,
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN, I understand the frustration that you endured in your attempt to have your cancellation processed. We apologise for any inconvenience caused.
We have submitted your request to the relevant team to assist.
Thank you
Regards
Michelle
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN, I understand the frustration that you endured in your attempt to have your cancellation processed. We apologise for any inconvenience caused.
We have submitted your request to the relevant team to assist.
Thank you
Regards
Michelle