Cancellation of MTN cellphone contract

This is now e-mail No. 8!!! I keep getting ref no's & no responses!!

I have been requesting cancellation of my contract since Aug/Sep - giving notice t and converting it to a pre-paid line!!! Also been in-store twice with no results either!!!

In Sept I spoke to Mandisa who was going to action this request. Then I forwarded all detail to Princess Khumalo on request.

MTN keep billing me & I keep advising that I want the contract cancelled. This contract expired 26 Oct alteady!! I am NOT liable for this account !! The error is on MTN's side for lack of customer service! I have also written a review wrt this matter to Hello Peter a few days ago. No response from MTN either!

The service is truly pathetic to say the least!