GO
Georgia O
1 reviews | Active since Jan 2015
02 Jul 2015, 15:07
CANCELLATION OF DATA CONTRACT
I cancelled my MTN data contract at Mimosa Mall, Bloemfontein on 11 June 2015 and have not received confirmation that my contract is cancelled
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MTN South Africa's replyOfficial
07 Jul 2015, 14:27Hello goliver62,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to advice that the contract was cancelled and migrated to prepaid as of the 6th of July.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to advice that the contract was cancelled and migrated to prepaid as of the 6th of July.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
MTN South Africa's reply07 Jul 2015, 14:27
Official
Hello goliver62,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to advice that the contract was cancelled and migrated to prepaid as of the 6th of July.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like to advice that the contract was cancelled and migrated to prepaid as of the 6th of July.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy