rR
raynardt R
1 reviews | Active since Apr 2015
15 Oct 2015, 12:16
CANCELLATION OF CONTRACT (SPEAKING TO IDIOTS)
I have a MTN contract that ended last month and would like to cancel it please but the idiots at castomer care dont know what they doing keep on telling me they going to send the cancellation through but it never happens now I have to pay another R400 for airtime and data on a sim I am not even using.<br> <br> I will close the bank account and there will be nothing for you to debit MTN!!! <br> <br> The contract number is *** pin 1908 please close this contract and when you do send me a confirmation of canceling to my number ***<br> <br> Thanks
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MTN South Africa's replyOfficial
15 Oct 2015, 12:48Hello raycat,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Cell number *** has expired 2015-09-27. We have cancelled the contract and convert the number to pre-paid. Allow +-2-24 hours.
Kind Regards,
Alice van der Merwe
SMS has been sent to ***.
***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Cell number *** has expired 2015-09-27. We have cancelled the contract and convert the number to pre-paid. Allow +-2-24 hours.
Kind Regards,
Alice van der Merwe
SMS has been sent to ***.
***
MTN South Africa's reply15 Oct 2015, 12:48
Official
Hello raycat,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Cell number *** has expired 2015-09-27. We have cancelled the contract and convert the number to pre-paid. Allow +-2-24 hours.
Kind Regards,
Alice van der Merwe
SMS has been sent to ***.
***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Cell number *** has expired 2015-09-27. We have cancelled the contract and convert the number to pre-paid. Allow +-2-24 hours.
Kind Regards,
Alice van der Merwe
SMS has been sent to ***.
***