SS
Sindi S

1 reviews | Active since Jan 2017

18 Aug 2017, 09:53

Cancellation of contract NOT done!

MTN is by far the worst service provider there is.

After numerous calls to MTN requesting for a contract to be cancelled and receiving confirmation that the contract is indeed cancelled, I am still receiving calls from DSV the courier company requesting for my delivery address as they would like to deliver my phone from MTN.

From where I am standing it appears that this contract was not cancelled, MTN consultants seem to say one thing but do another.

I need this issue resolved before month end, as I will not take this issue lightly should a debit order go through for a device I cancelled a month ago.

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