CANCELLATION OF CONTRACT - ********L FAILURE BY MTN

PATHETIC SERVICE - REFUSE TO CANCEL CONTRACT AS REQUESTED - MTN HAS NO RESPECT FOR VERY LONG TIME CUSTOMERS. I REQUESTED CANCELLATION OF MY CONTRACT, REQUESTED CALCULATION OF FEE AN THEY REFUSE TO PROVIDE ME WITH THE INFORMATION AND TO RESPOND TO MY EMAIL REQUEST. THIS IS BEEN GOING ON SINCE 8 FEBRUARY 2024, THE CUSTOMER SERVICE IS PATHETIC AND THEIR ACTIONS TO IGNORE A CUSTOMERS REQUEST FOR CANCELLATION IS ******** IN TERMS OF CPA ACT. MTN IS DELIBERATELY FRUSTRATING MY REQUEST FOR CANCELLATION TO GET ME TO KEEP ON PAYING EVERY MONTH. DO NOT RECOMMEND CONTRACTS WITH MTN - ITS A STRUGGLE TO GET IT CANCELLED REGARDLESS MY RIGHT TO DO SO ITO CPA. MTN IS *****ULENT IN DEALING WITH CUSTOMERS RIGHTS. THE MTN STAFF IS UNPROFESSIONAL AND *********** TO RESPOND TO EMAILS. NO COMMUNICATION FROM MTN, POOR SERVICE AND WORST CUSTOMER EXPERIENCE. MTN HAS NO VALUES AND ETHICAL BUSINESS. JUST *********** CUSTOMERS TO MAKE MONEY.