1 reviews | Active since Mar 2017

10 Mar 2017, 10:00

Cancellation of contract is impossible

<p>I have been trying to cancel my MTN contract for a month.</p> <p>Firstly to cancel your contract you need to call after it is cancelled, so you cannot call in advance to state that you will not renew your contract it is automatically renewed so as a consumer you will get charged if you dont make that call.</p> <p>Secondly the cancellations department NEVER answers their calls, you call 808 and get put through to cancellations and you will continue to hold until you lose your job so basically it is becoming impossible to cancel my contract.. and I am calling from abroad so this cost of calling is becoming higher than the contract monthly charge!!!!! I am so irritated really - so what must happen now!!!!! </p>

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