EM
Elsie M

1 reviews | Active since Jun 2015

07 Jun 2022, 10:57

CANCELLATION OF CONTRACT A NIGHT-MARE

Good day,

I have been trying to cancel my contract since February with no success. For each time that I called I was informed that the system was down. I have even reversed the money twice already with hopes that someone from MTN will call to find out the reasons.

Please visit your recordings on these occasions:

February 11 @ 12:19 May 16 @ 8;36 Today, June 6 @10:21

Unfortunately for me on one of the days I used a land-line - so s**** that but do take note of it.

Today is YET another attempt and I am NOT paying anything to MTN as I have honored my 36months of the contract and followed the correct channels in CANCELLING.

I need someone to call me back and sort this mess out.

0
Replies (0)