Cancellation of contract.

<p>On the 21 June I apparently entered into a new contract, which was sold to me via Telephone with a promise to deliver the documents within 14 days. To date no papers arrived. On 30 June my payment for the old contract was honored by my bank and at the same time I was disconnected- reason being no airtime.</p> <p>Since then I tried to cancel my contract, received a cancellation amount which was paid to MTN. Since today I tried to contact the cancellation department four times the contact centre told me to hold the line. they will transfer me to cancellations. On every attempt I was cut off. The lady that dealt with my cancellation promised to send me an email confirmming the cancellation, no email arrived.</p> <p> </p> <p>Since 30 June 2017 I have no operational MTN connection. During this period I went to an MTN service centre in Centurion, and the consultant send emails to MTN with no feed back.</p> <p> </p> <p>As far as I am concerned I tried all avenues, and write this review in desperation to try and get assistance from MTN.</p>