AB
Anthony B
1 reviews | Active since Mar 2015
07 Apr 2015, 19:06
cancellation of contract
On 27 March I posted a complaint...I am still waiting to be contacted!!!
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Replies (1)
MTN South Africa's replyOfficial
22 Apr 2015, 15:07Hello Joycelyn,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that your number has now been migrated to prepaid. The contract is essentially cancelled as it has been migrated to a different platform (prepaid).
Your last debit order will come off now on the 30th of April 2015 for the invoice dated the 13th of April 2015 (R60.00).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that your number has now been migrated to prepaid. The contract is essentially cancelled as it has been migrated to a different platform (prepaid).
Your last debit order will come off now on the 30th of April 2015 for the invoice dated the 13th of April 2015 (R60.00).
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply22 Apr 2015, 15:07
Official
Hello Joycelyn,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that your number has now been migrated to prepaid. The contract is essentially cancelled as it has been migrated to a different platform (prepaid).
Your last debit order will come off now on the 30th of April 2015 for the invoice dated the 13th of April 2015 (R60.00).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm that your number has now been migrated to prepaid. The contract is essentially cancelled as it has been migrated to a different platform (prepaid).
Your last debit order will come off now on the 30th of April 2015 for the invoice dated the 13th of April 2015 (R60.00).
Regards
Tim
MTN Complaints Management Team: REQ:***