CANCELLATION of contract 3 months battle

My contract ended 31 January 2015. I phoned on the 6th January to cancel the contract as the service was absolutely useless, I was paying for uncapped and yet got capped or softlock every time I went over 3gig. <br> <br> End of January the debit order went off again, again I phoned the Sunninghill branch as I could not get through to the call centre and was assured that everything was now cancelled and the last debit order would run end of February. <br> <br> Another month goes by and again the debit order has gone off.<br> <br> You are a service provider, right? Yet your employees can not deliver the service, if they are not trained to do their jobs I suggest that you implement training courses, so when they tell a customer all is sorted out it is actually sorted out. <br> <br> I hope the rumours of MTN buying Telkom are untrue, because should that happen Vodacom and cell C will obtain many new customers.