EV
Eileen V
1 reviews | Active since Mar 2011
12 Jun 2018, 10:24
CANCELLATION OF CONTRACT
My 3rd Complaint. Super Bad Service. I app**** for the 12GB data contract and only received 9GB. THIS CONTRACT MUST BE CANCELLED NOW! I can't be paying for 12GB and only get 9GB. Bobolo at MTN Festival Mall said I MUST phone. I phone and Thami said I MUST pay cancellation fee or go to the store. Seems that your staff just passes the buck. CANCEL THIS CONTRACT NOW!
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Eileen V's updateReviewer Update
13 Jun 2018, 12:46My package has NOT been fixed. I received an sms stating that 9GB was loaded, yesterday. I went to the mtn app to check. And ONLY 3GB was loaded. Please explain? I also have screen shots of the app. Please respond urgently!
EV
Eileen V's update13 Jun 2018, 12:46
Reviewer Update
My package has NOT been fixed. I received an sms stating that 9GB was loaded, yesterday. I went to the mtn app to check. And ONLY 3GB was loaded. Please explain? I also have screen shots of the app. Please respond urgently!