AB
Anton B
1 reviews | Active since Oct 2017
10 Oct 2017, 09:53
Cancellation of Contract
Horrible!! Contract expired on 25 August 2017. WE notified of cancellation in June, July and again in August to confirm that the contract is not to be renewed and that the number should become a Pay-as-you-go number.
I was phoned in September to be notified that the contract can be upgraded as it is past expiry date already, and notified them again that the number is to be cancelled. We are now in October and my cellular service has been suspended due to non-payment of my account.
Helpful (0)
Replies (1)0
Replies (1)AB
Anton B's updateReviewer Update
10 Oct 2017, 11:27My Contract was a top-up contract. inclusive of a handset. The handset was paid off by end of July as stipulated by your contact centre. So why would you charge me the handset installment AGAIN.
You can call me if this is unclear.
AB
Anton B's update10 Oct 2017, 11:27
Reviewer Update
My Contract was a top-up contract. inclusive of a handset. The handset was paid off by end of July as stipulated by your contact centre. So why would you charge me the handset installment AGAIN.
You can call me if this is unclear.