HA
Hoosen A
1 reviews | Active since Oct 2013
13 Aug 2015, 15:44
Cancellation of contract
Hi I have had a 3g modem for the last 2 years 6months, initially my contract was R 80 a month, when the 24 months was over they started debiting me R189.00 per month, I called on numerous occasions to cancel contract. I am still been debited to date, I am tired of been pushed around. I also would like a refund for the last 6 instalments. <br> <br> regards, <br> Hoosen
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MTN South Africa's replyOfficial
01 Sept 2015, 12:08Hello hoosen.ally,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have cancelled cell *** and converted this line to pre-paid. We have credited the account for the invoice for July and August month for the subscription fee.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have cancelled cell *** and converted this line to pre-paid. We have credited the account for the invoice for July and August month for the subscription fee.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply01 Sept 2015, 12:08
Official
Hello hoosen.ally,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have cancelled cell *** and converted this line to pre-paid. We have credited the account for the invoice for July and August month for the subscription fee.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time. We have cancelled cell *** and converted this line to pre-paid. We have credited the account for the invoice for July and August month for the subscription fee.
Kind Regards,
Alice van der Merwe
***