BM
Bonga M
1 reviews | Active since Jun 2011
16 Jul 2015, 11:52
Cancellation of Contract
Having read how other people have struggled to get through the 808 number , i thought it would be best if one comes here as I have been unsuccessful in getting through myself.<br> <br> <br> Can you guys help me to get my contract cancelled ?
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Replies (1)
MTN South Africa's replyOfficial
31 Jul 2015, 16:11Hello Bonga24,
Thank you for your post.
We are terribly sorry for any inconveniences that you might have experienced.
Kindly note, your contract term ends 2015-08-07. According to our records you have spoken to one of our consultants. Please note the call centre is fully functional and will get through to them, should you have any further enquiries.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for any inconveniences that you might have experienced.
Kindly note, your contract term ends 2015-08-07. According to our records you have spoken to one of our consultants. Please note the call centre is fully functional and will get through to them, should you have any further enquiries.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply31 Jul 2015, 16:11
Official
Hello Bonga24,
Thank you for your post.
We are terribly sorry for any inconveniences that you might have experienced.
Kindly note, your contract term ends 2015-08-07. According to our records you have spoken to one of our consultants. Please note the call centre is fully functional and will get through to them, should you have any further enquiries.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for any inconveniences that you might have experienced.
Kindly note, your contract term ends 2015-08-07. According to our records you have spoken to one of our consultants. Please note the call centre is fully functional and will get through to them, should you have any further enquiries.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***