AS
Alan S

1 reviews | Active since Mar 2015

26 May 2015, 09:33

Cancellation of contract

I have been trying to have my account closed with MTN as at due date for upgrade. <br> Nothing has happened, nor have I been contacted regarding this matter. <br> Apparently I am now still a customer & the contract just rolled over...pathetic customer service......<br> I now thus want the most expensive phone...can anybody there @ MTN help or advise ?????

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2015, 11:04
Official
Hello Alan Simigianis,

Apologies for the inconvenience experienced, please note that the matter has been referred to the relavant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***

Regards,
MTN Service Provider