Cancellation Of Contract

<br> <br> On the 18th of February I sent an email to [Email Removed] an email regarding my termination of contract whereby the last instalment was on the 25th of March. I phone late year to inquire when my contract will expire then I was told my last instalment is on the 25th of March 2015 and if I want to cancel my contract I must phone them 31 days before which I did but I couldn't get through to customer service for several days. Then I used their customer service email and send an sms until to this day no one got back to me. This month they debited R110 instead of R99. I am so very angry and annoyed about this service provider and how they failing to attend to their customers. I will never ever buy anything from MTN. All I want is for them to cancel this damn contract and we part ways.