Cancellation of a Cellphone Contract

<p>It is sad that I paid off a retention fee (cancellation fee) at MTN for my one number and I was debited for it on 25th July, and I have been calling they call centre and even went on they twitter page to be assisted, and I havent been assisted. I was informed for the past 3 days that a gentle called Ahmed from the Retention Department will give me a call, but he hasnt done tha. This is actually quite ridiculous because the day I paid off the contract , MTN was very quick to terminate the contract by taking away the mins, data and sms's I had paid but I didnt make it an issue. Now when Im trying to get my money back for an UNAUTHORIZED debt order no one is saying anything. Whats even more sad is, if you owe them money they are too quick to take you to bad creditors. </p> <p> </p> <p> </p> <p>This is seriously sad that one needs to suffer and sweat to get they money back!</p>