MB
Martin B
1 reviews | Active since Oct 2010
01 Feb 2016, 10:28
Cancellation of 3g Contract
I've emailed MTN on the 28 September 2015, 1 October 2015 and 1 December 2015 to cancel my 3 g contract - Account A***. Till today I have not had any communication from MTN and my account still gets debited.<br> I would like MTN to cancel my contract and refund me.
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MTN South Africa's replyOfficial
02 Feb 2016, 13:10Hello Mbridger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the number was migrated to prepaid on the 2016-02-02
Rest assured, it is not our intention to displease you and look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the number was migrated to prepaid on the 2016-02-02
Rest assured, it is not our intention to displease you and look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply02 Feb 2016, 13:10
Official
Hello Mbridger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the number was migrated to prepaid on the 2016-02-02
Rest assured, it is not our intention to displease you and look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the number was migrated to prepaid on the 2016-02-02
Rest assured, it is not our intention to displease you and look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***