JB
Jaco B

1 reviews | Active since Aug 2015

02 Nov 2016, 15:57

Cancellation Not Done

<p>After numerous efforts to get my cancellation done it is still not done. I've sign cancellation papers for three times now and still there is a debit order going off for the past year. Now I will be giving this to my attorney. See attached efforts of stopping debit order and MTN saying it is stopped</p>

0
Replies (2)
JB
Jaco B's update02 Nov 2016, 16:04
Reviewer Update

I am going to the national news papers as well. This must be made public for the sake of future clients to warn them about MTN

MTN South Africa
MTN South Africa's reply03 Nov 2016, 22:44
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,