CANCELLATION DELAYS & WITHHELD INFO

My contract ended on the 2015-02-27, i was never informed that this is so until i inquired. I had not been using the service since last year. My account however has been consistently been debited the same amount, not less device fee and all those things. I believe my right to be informed was violated and on top off everything. i requested that the contract be cancelled but i still got debited. <br> <br> SORT THIS OUT ASSOMBLIEF