JK
JOYCE K
1 reviews | Active since Jun 2014
23 Jun 2015, 13:49
CANCELLATION
THEY SUSPENDED MY LINE TWICE THIS MONTH THEY HAVEN'T CANCELLED ONE OF MY ACCOUNTS SINCE MAY AND I WILL BE EXPECTED TO PAY THE LINES EVEN IF I CANNOT USE THEM THIS IS UNACCEPTABLE
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MTN South Africa's replyOfficial
03 Jul 2015, 13:39Hello JOYRIC@4,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
With regards to our conversation, I will call you back on Monday the 06th of July to confirm cancellation as you will be using your available minutes and data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
With regards to our conversation, I will call you back on Monday the 06th of July to confirm cancellation as you will be using your available minutes and data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Best regards,
MTN South Africa's reply03 Jul 2015, 13:39
Official
Hello JOYRIC@4,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
With regards to our conversation, I will call you back on Monday the 06th of July to confirm cancellation as you will be using your available minutes and data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
With regards to our conversation, I will call you back on Monday the 06th of July to confirm cancellation as you will be using your available minutes and data.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
Best regards,