tL
thabo L
1 reviews | Active since Nov 2012
20 May 2015, 16:18
cancellation
I called this people 4 times to see how much I need to pay them to cancel my contract but they never called back as they prpromised.
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Replies (1)
MTN South Africa's replyOfficial
26 May 2015, 14:40Hello basictm,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records indicate that the matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of the national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records indicate that the matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of the national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Best regards,
MTN South Africa's reply26 May 2015, 14:40
Official
Hello basictm,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records indicate that the matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of the national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records indicate that the matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.Kindly expect delays due to the existence of the national strike.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Charles.
REQ:***.
Best regards,